Friday, November 22, 2019

2020 Telecommunications Industry Outlook

As 5G comes into the picture, how can telecommunications companies capitalize on this new infrastructure to attract and retain consumers? Our 2020 industry outlook explores the opportunities of 5G and other trends that could have a big impact on the telecom industry in the year ahead.

The year of 5G
In our 2020 telecom industry outlook, Kevin Westcott, vice chairman, and US telecommunications, media, and entertainment leader, Deloitte LLP, discusses the opportunities and challenges of building the infrastructure for 5G—and how telecom companies can help shape (and manage) customers’ expectations regarding the technology’s possibilities. Telecommunications firms and enterprises are still trying to determine what the "killer apps" for 5G will be. With the advent of 5G, we're likely to see new kinds of apps we've never considered before.

In reality, 5G is very much in the "build" phase right now. However, as people come to truly understand its capabilities and limitations, we can expect to see the next generation of solutions based on 5G.

The transition to 5G is expected to generate a windfall for the network, infrastructure, and equipment vendors. Gartner predicts that worldwide 5G network infrastructure revenues will touch $4.2 billion in 2020, recording year-over-year growth of 89 percent.

US telecoms are increasingly using unlimited-data plans to attract and retain customers. With 5G coming into the picture, providers will be able to increase both download speeds and monthly data capacity on unlimited plans.